FAQ

Learn more about our resources, policies, and other frequently asked questions.

Most current product manuals are available from this web site on the respective product pages. However, if your manual is not listed on our site, please contact us to request a copy.

Extended warranty plans are available. If you are a homeowner or consumer, please contact your local heating and cooling professional for assistance.

Your local heating professional should perform a heat-loss estimate based on the size and construction of your building before recommending a boiler or furnace model.Your local heating professional should perform a heat-loss estimate based on the size and construction of your building before recommending a boiler or furnace model.

If you are a heating and cooling professional, contact your local Williamson-Thermoflo distributor. To find a distributor near you, please visit our Distributor Locator.

If you are a homeowner or consumer, contact the heating or cooling professional who installed your equipment or a local HVAC professional for assistance. Williamson-Thermoflo HVAC equipment is only available through authorized wholesale distributors.

Williamson-Thermoflo does not sell direct to consumers. Our products are sold exclusively through authorized wholesale distributors.

If you are a heating and cooling contractor, contact your local wholesale distributor for pricing and availability. To find a distributor near you, please visit our Distributor Locator.

If you are a homeowner or consumer, please contact licensed professional heating and cooling contractors for price quotes.

Williamson-Thermoflo does not employ heating and cooling technicians who come out to repair equipment, nor do we have factory-authorized contractors. We rely upon independent heating and cooling professionals in your area to install, maintain and troubleshoot Williamson-Thermoflo products. Please contact a heating and cooling professional in your area. If needed, your contractor can contact our technical service department for assistance with troubleshooting problems.

Dedicated Support

Are you looking for more information on distributors or products? We have an experienced staff ready to answer questions and provide recommendations.